Customer Reviews & Business References
(for Business References, please scroll down to bottom of page)
"Sylvan, we can't thank you enough for the wonderful wood laminate flooring you installed in our home. We absolutely love it and would recommend you to our family and friends. Thank you very much for the professional service you provided. Please feel free to use us as a reference, we would love to tell your future clients they can be totally confident when using Desert Hardwood Flooring. Thanks again.
-- Mike and Sylvia Hedtke
"My wife & I have been married for nearly 55 years and in that time,we have built several homes and remodeled many more. When we came to Prescott several months ago, we bought a lovely 20 year old home. One of the big voids was quality wood flooring. We were lucky enough to meet Sylvan at the Fall Home Show in Prescott Valley. We checked him out with the Contractor's Association and he passed with flying colors.
Sylvan, first of all, is an artist. It was amazing to watch him figure out difficult angles and create a beautiful finished product. We now have approximately 1,200 square feet of beautiful random width, engineered Hickory wood flooring.
Sylvan and his helper were always on time and did a complete clean up each night of our 9 day construction project.
Bottom line: If you want the best -- hire Sylvan Incao, owner of Desert Hardwood Flooring."
-- S & S Weiss, Prescott
“Sylvan was recommended to us by two different home owners. He laid our great room which was done so professionally, that we had him come back and install the same wood in our office area.
No muss or fuss. He is there when he says he will be. He cleans up after each day.
Which is a biggie, but his workmanship is "Perfect." A "10"
I would highly recommend him."
-- Payton & Joanne Dement, Prescott
"Sylvan provided excellent hardwood floor installation services. He measured our house prior to order, helped to unbox and stack the product for acclaimation, and installed the product in a professional and timely manner.
He, and his assistant, both arrived each day on time and treated our home with respect by leaving it as clean and livable as possible during the week+ of installation. We are more than pleased with the results and highly recommend Desert Hardwood."
-- Sharon & Tom Atkins, Stoneridge, Prescott Valley
"Susan and I want to thank you for the excellent job you did on our floors. The oak wood is absolutely beautiful, and reflects your skill and craftsmanship. All of the rooms turned out great as the result of your meticulous attention to detail. The entire project from the initial estimate to the finished product was a pleasant experience. We enjoyed meeting you and having you in our home.
-- Bill & Susan Price, Prescott
"In August 2015 we had Desert Hardwood Flooring install our new hardwood flooring. Sylvan, the owner, did the work himself and even helped us move the furniture. He was very professional and did a beautiful job. We couldn't be more satisfied with his work."
-- Rita & Don Mackey, Pinion Oaks, Prescott
"I contracted with Sylvan Incao to install hardwood flooring throughout my home.
Sylvan did a very professional job and the flooring exceeded my expectations. He always arrived when he said he would, was meticulous in his work (a true artist) and always made sure everything was cleaned up as much as possible at the end of the day.
I would highly recommend Sylvan to anyone who wants a real professional job done by an expert."
-- Linda Baker, Prescott Valley
"We needed to update our older home - Sylvan installed hardwood floors and curved stairs, and marble in the entry and showers. Sylvan's attention to detail was immediately apparent.
He has the honesty and reliability of the days when a handshake was a man's word. A pleasure to work with.
-- Doug Hyde, Williamson Valley, Prescott
"My husband and I have at various times been asked to write up a testimonial for someone who has performed a job in our home. We have done it but usually with some reservations. We have avoided those areas.
This time, we can honestly say that the work done in our home by Sylvan Incao of Desert Hardwood Flooring was superb. He is an artist when it comes to laying flooring. He went so far as to insure that when looking from room to room the flow and layout was perfect.
Without hesitation we will call Sylvan again if the need arises."
-- Gene & Marty Leveron, Pronghorn Ranch, Prescott Valley
"We retained Sylvan Incao for several jobs including two flooring job.
The first was the installation of some 1500 square feet of natural hickory hardwood floors. Sylvan handled himself as a true professional far better than any other contractors we’ve experienced in the past. First of all his craftsmanship in impeccable but additionally his communication skills and work ethic is the way all contractors should aspire to be. He was always on time and communicated each day when he would arrive.
Mr. Incao not only cared for his workmanship but also our personal needs such as a clean work environment and making sure our dog would not escape as he came in and out of the house.
The second flooring job took Mr. Incao out of his comfort zone as we requested he install vinyl flooring in our recreational vehicle. Again a job well done and as stated above as good as it gets.
We also retained Mr. Incao to paint the inside of our house. And once again he demonstrated his expertise by doing a magnificent job for which we have received many compliments.
Sylvan we thank you again for the work you’ve done for us and hope we can use you in the future."
Christian and Debi Deloof, Granite Oaks - Prescott
"Sylvan Incao equals impeccable craftsmanship, tidy and compact worksite at the end of each work day, and limited instrusion into the normal routine of your household.
My experience over 17 years on several different jobs has all been plusses!"
-- Mary Ravenkamp, Prescot
"Very satisfied, would highly recommend.
Sylvan was courteous, meticulous, very conscientious. Would hire again."
Paul Gagnon, Granville, Prescott Valley
"New wood flooring was the best choice we could have made for our home.
Thank you for doing such a fantastic job."
-- Zac & Kate Parker, Prescott
“I would unconditionally recommend you for the quality of your workmanship.
Your work was done in record time with very professional results -
to my complete and critical satisfaction.”
-- Jim Newman, Prescott Valley
“Our friends recommended you - you were on time from start to finish.
We were very pleased with your professional workmanship.”
-- Les & May Chism, Chino Valley
“It was a rewarding experience.
You were knowledgable and did perfect work
– and were always on time and even worked around our schedules (a rarity in this town)”
-- Charlotte Niemic, Prescott
Commercial/Business References & Collaborators
(Please note: "Desert Hardwood Flooring" is a new name for my business. Please ask about Sylvan Incao when making inquiries of my references. for Homeowner references, please contact me - I have many!)
Yavapai County Contractors AssociationPrescott AZ(928) 778-0040
|Reva McGillivrae - ownerReva's Floor DecorPrescott AZ(928) 541-0877|
Matthew Files - ownerJust WindowsPaulden AZ(928) 420-0362
|Steve Schwarz - ownerAngler ElectricPrescott AZ(928) 710-9579||Bill Heckethorn - ownerEnvironment Concepts / HVACPrescott Valley AZ(928) 775-7900||Ken Celebucki - salesSolar CityYavapai County AZ(928) 632-7652|
|Mike Marks - ownerPeregrine BuildersPrescott AZ(928) 925-6577|